Shipping & Returns
Most orders are produced within 4–5 business days. Shipping time begins after production is complete. If you requested a proof, production begins after your proof is approved.
Standard Production
Most orders are produced within 4–5 business days.
2-Day Priority Production
Select 2-Day Priority Production (+$25) when available to move your order ahead in our production schedule.
Orders With Proofs
If you request a digital proof, production begins after you approve the final proof.
Shipping Options
Shipping time begins after your order has finished production. Once your order ships, we’ll email tracking information to the email address used at checkout.
Standard Shipping
Available at checkout based on your delivery address.
UPS 2nd Day
Expedited 2-business-day shipping is available for $25.
UPS Overnight
Overnight shipping is available for $50.
Canada & International
Canada shipping is $45. International shipping is $85.
Tracking Your Order
Once your order ships, we’ll email your tracking number to the email address used at checkout. Use the tracking link in that email to follow your delivery.
If you don’t see the email, check your spam or junk folder. Tracking may take a short time to update after the carrier receives your package.
Returns & Cancellations
Unused Returns
Unused Returns
Unused, non-custom decals may be returned within 7 days of delivery. Items must be unused and in their original condition. Original shipping charges are not refundable.
Installed Decals
Installed Decals
Wall decals that have been installed or used cannot be returned or refunded.
Custom Orders & Custom Colors
Custom Orders & Custom Colors
Custom color orders, personalized products, custom-sized designs, and other made-to-order items are non-returnable.
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Cancellations
Cancellations
Orders may be canceled within 24 hours of purchase if production has not already started. Once an order has entered production, it cannot be canceled.
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Damaged, Missing or Installation Issues
If your order arrives damaged, a piece is missing, or part of your decal is damaged during installation, contact us and we’ll help make it right.
Our Application Guarantee includes replacement pieces when applicable for damage during shipping or installation. Please include your order number and a photo of the issue when possible.
Need Help?
Have a question about shipping, a return, or an existing order? Send us a message and we’ll be happy to help.